We guarantee that your VPS will be online 99.9% of the time.
Exceptions might include:
Scheduled maintenance
Upgrades for your particular VPS
Service suspensions for AUP violations, overdue invoices, etc.
Downtime caused by your installations on your VPS
Denial of Service attacks
Any other errors on the client side
We reserve the right to credit or refund clients for downtime caused by us. Downtime caused by the client will never incur compensation.
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