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You can access the site builder (Site.Pro) by logging into your cPanel @...
Can I change my directory path for my main domain name?It is not possible to change the default directory path for your main domain name, it must be...
Help! My website has been hacked!Help! I got hacked! Sadly hacked accounts is nothing new to us, in fact it happens every day....
How do I disable the connection timeout?The connection timeout is meant to stay on, however if you need to turn it off temporary, you can...
How do I install a certain software package?Most likely, you are trying to install one of the software packages that comes already...
How do I remove the directory listing?By default, all directories will show a 'directory listing' of all of your files if you don't...
How do I setup my default catch-all email address?A default catch-all address is a horrible idea and disabled by default. We disable catch-all...
How do I switch to another PHP version?By default, we use PHP 5.3 on our systems, however if you wish to run PHP 5.2 or PHP 5.4, please...
What should I use for my incoming/outgoing servers?Please use the following information for e-mail settings: Â Protocol: POP3...
Where is fantastico?Fantastico is very old and outdated, we run Softaculous which is almost the same thing but offers...
Why is my site slow?There's several common reasons why sites are slow -- we ask that you please troubleshoot via this...
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