Uptime Guarantee

We guarantee that your VPS will be online 99.9% of the time. Exceptions might include: Scheduled maintenance Upgrades for your particular VPS Service suspensions for AUP violations, overdue invoices, etc. Downtime caused by your installations on your VPS Denial of Service attacks Any other errors on the client side We reserve the right to credit or refund clients for downtime caused by us. Downtime caused by the client will never incur compensation.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I cancel my service?

If you would like to cancel a service or product, please do the following: Login to the...

How long does VPS setup take?

Setup is instant upon receipt of payment unless we are out of stock. Please use accurate...

Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a...

What payment methods do you accept?

We accept payment through PayPal and below options 1) Paypal 2) Payza ( Alertpay) 3) Skrill...

Where is my VPS information email?

You should receive an email from us with your VPS information as soon as you pay. The only...

Powered by WHMCompleteSolution