Knowledgebase

Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a ticket in the Client Area to request a refund.

We do NOT store credit card information in our database. The only identification we use is a...

To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....

We offer account credit for any VPS business you refer to us on a recurring basis. You must have...

Setup is instant upon receipt of payment unless we are out of stock. Please use accurate...

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...