Knowledgebase

Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a ticket in the Client Area to request a refund.

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...

Our system sends out unpaid invoice emails a certain number of days in advance of your next...

We offer account credit for any VPS business you refer to us on a recurring basis. You must have...

Setup is instant upon receipt of payment unless we are out of stock. Please use accurate...

Yes, however, we can provide extra bandwidth for VPS to VPS traffic in a single location for...