Knowledgebase

Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a ticket in the Client Area to request a refund.

We guarantee that your VPS will be online 99.9% of the time. Exceptions might include:...

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...

Our system sends out unpaid invoice emails a certain number of days in advance of your next...

We offer account credit for any VPS business you refer to us on a recurring basis. You must have...

If you would like to cancel a service or product, please do the following: Login to the...