I created a subscription - why am I receiving unpaid invoice emails?

Our system sends out unpaid invoice emails a certain number of days in advance of your next payment due date. This function does not take subscriptions into account since subscriptions may sometimes fail. Please ignore these emails if you have a subscription. If your subscription fails, you will receive an overdue invoice email, at which point you should open a ticket to request assistance.
  • 0 Kasutajad peavad seda kasulikuks
Kas see vastus oli kasulik?

Related Articles

What payment methods do you accept?

We accept payment through PayPal and below options 1) Paypal 2) Payza ( Alertpay) 3) Skrill...

Do you store credit card information?

We do NOT store credit card information in our database. The only identification we use is a...

Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a...

How can I tell which node my VPS is on?

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...

How do I cancel my service?

If you would like to cancel a service or product, please do the following: Login to the...

Powered by WHMCompleteSolution