Contact Us

For pre-sales questions or other inquiries, please send an e-mail to sales[at]alibabahost.com. We will answer your e-mail within 12 hours max.

Are you an existing customer?

If you are already a customer, we kindly ask you to please submit a ticket by logging in at the client area.

Support Departments

Technical Department

24 x 7 x 365
Open a ticket
support[at]alibabahost.com
All technical related support.

Sales Department

9AM - 5PM IST
Open a ticket
sales[at]alibabahost.com
All pre-purchase inquires.

Billing Department

9AM - 5PM IST
Open a ticket
support[at]alibabahost.com
All billing related support.

Abuse Department

24 x 7 x 365
Open a ticket
abuses[at]alibabahost.com
All Abuse related Issues