How do I cancel my service?

If you would like to cancel a service or product, please do the following: Login to the Client Area. Click on Services > My Services. Find the service or product you wish to cancel and click on Management Actions > Request Cancellation. Describe the reason behind your cancellation request. Select the desired cancellation schedule and submit your request. If you wish to terminate immediately, then you should select that option. Otherwise you can choose to terminate at the end of your term which means you won't be billed again and your service will be terminated when your billing period expires. If you have set up a subcription for our services, you will have to cancel your subscription through the payment processor. We do not have control over subscriptions. We are not responsible for any payments sent to us because of a subscription after you have cancelled with us.
  • 0 أعضاء وجدوا هذه المقالة مفيدة
هل كانت المقالة مفيدة ؟

Related Articles

How can I tell which node my VPS is on?

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...

How do I order more IPs?

To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....

Uptime Guarantee

We guarantee that your VPS will be online 99.9% of the time. Exceptions might include:...

Do you store credit card information?

We do NOT store credit card information in our database. The only identification we use is a...

Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a...

Powered by WHMCompleteSolution