How do I cancel my service?

If you would like to cancel a service or product, please do the following: Login to the Client Area. Click on Services > My Services. Find the service or product you wish to cancel and click on Management Actions > Request Cancellation. Describe the reason behind your cancellation request. Select the desired cancellation schedule and submit your request. If you wish to terminate immediately, then you should select that option. Otherwise you can choose to terminate at the end of your term which means you won't be billed again and your service will be terminated when your billing period expires. If you have set up a subcription for our services, you will have to cancel your subscription through the payment processor. We do not have control over subscriptions. We are not responsible for any payments sent to us because of a subscription after you have cancelled with us.
  • 0 Utilisateurs l'ont trouvée utile
Cette réponse était-elle pertinente?

Related Articles

Uptime Guarantee

We guarantee that your VPS will be online 99.9% of the time. Exceptions might include:...

How do I order more IPs?

To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....

Does bandwidth used in between VPSs count?

Yes, however, we can provide extra bandwidth for VPS to VPS traffic in a single location for...

Do you store credit card information?

We do NOT store credit card information in our database. The only identification we use is a...

Where is my VPS information email?

You should receive an email from us with your VPS information as soon as you pay. The only...

Powered by WHMCompleteSolution