I created a subscription - why am I receiving unpaid invoice emails?

Our system sends out unpaid invoice emails a certain number of days in advance of your next payment due date. This function does not take subscriptions into account since subscriptions may sometimes fail. Please ignore these emails if you have a subscription. If your subscription fails, you will receive an overdue invoice email, at which point you should open a ticket to request assistance.
  • 0 Uživatelům pomohlo
Byla tato odpověď nápomocná?

Related Articles

Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a...

How do I order more IPs?

To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....

Where is my VPS information email?

You should receive an email from us with your VPS information as soon as you pay. The only...

How does the Affiliate system work?

We offer account credit for any VPS business you refer to us on a recurring basis. You must have...

Uptime Guarantee

We guarantee that your VPS will be online 99.9% of the time. Exceptions might include:...

Powered by WHMCompleteSolution