We have an excellent uptime record of 99.99+% since 2008.
We only reboot the servers when absolutely necessary, for example when doing a kernel upgrade, a hardware upgrade or replacement, or to fix a hardware or network problem.
We utilize multiple Gigabit and OC3 Tier-1 upstream providers including Level3, Broadwing, Savvis and a couple of backup loops to Qwest and Sprint.
Our data center infrastructure is monitored 24 hours a day, 365 days a year by the industry's leading engineers and is fully redundant to provide the highest level of system and network availability and reliability.
We offer a "No Questions Asked" Anytime money back guarantee with all our hosting plans. Your satisfaction or your money back!
Our cancellation policy is very simple - if you cancel your hosting account we will provide you with a refund for the remainder of the term. The refund will exclude any setup fees that were charged when you signed up and any domain registration fees that you paid as we incur a cost for these. But you do get to keep your domain name.
Our team of technical support experts are available 24/7 and are always ready to help you with any questions or problems you may have regarding our hosting services.
We offer managed DNS hosting for unlimited number of domains with all our VPS hosting plans. Our DNS hosting service is provided free of charge to all our customers. This is useful if you don't know how to run your own DNS servers, or you want to leave more server resources for other services such as your web server, MySQL databases etc.
All our servers are equipped with Enterprise Grade SSD drives. You will get much better disk i/o performance compared to a normal VPS on a traditional hard drive storage.
There are no setup fees or any other hidden fees on our shared and virtual server hosting plans.
We offer a wide choice of available Linux distributions such as CentOS, Debian, Ubuntu, openSUSE, Arch Linux and Scientific Linux.